Ever since we started xiaohentgpdsjpp OÜ, one thing’s been clear—our customers aren’t just numbers. They’re the reason we’re here. I still remember the early days when our founder would personally reply to every email, sometimes even at 2 AM! That dedication hasn’t changed.
Got a question? A suggestion? Or maybe just want to chat about that one product you’re obsessed with? We’re all ears. Here’s how you can reach us:
Honestly, some of our best ideas came from customer emails. Like that time someone suggested a minor tweak to our packaging—now it’s our signature style! So don’t hold back. Whether it’s feedback, a complaint (we won’t take it personally!), or just a random thought, hit us up.
"I wasn’t sure if they’d actually read my email, but they did—and sent the sweetest reply with a discount code!"
— Sarah, loyal customer since 2022
Prefer typing on the go? Our live chat (bottom right corner) is manned by real humans during business hours. No bots, no scripts—just genuine conversations. Or fill out our contact form if you’re the organized type.
Last winter, we got an email from a customer in Norway who’d ordered a gift that arrived late due to a snowstorm. We overnighted a replacement—with a handwritten note and some local Estonian chocolate. Turns out, that customer later became one of our biggest wholesale buyers! Moral of the story? We never know where a simple conversation might lead.
So go ahead, reach out. Who knows—maybe your email will be the start of our next big adventure together.
